Oracle SloSuite er NetSuite Unusably SLOW for basic normal operations such as creating Invoice
Client has very modest use-case of several thousands of clients; up to ten employees using NS at any given time; very modest, very standard, and yet O/NS becomes unusable, taking 10-30 seconds per click. So, click Create Invoice, wait 30 seconds for form to appear; fill out the invoice form, click Submit, wait 30 seconds (or more) for form to submit. Wait another 30 seconds for list of recent Invoices to populate. This is the Definition of Unusable, in an ever quickening world evermore reliant upon “blink-fast” responses. Unfortunately, according to what we’re seeing, this painful slowness is the norm.
LAN PROXY tried, not much improvement. Slowness appears to exist within Netsuite.
Greater / costlier “tiers” should be tried, as they could reduce internal bottlenecks.
“netsuite performance for normal operations is atrociously slow; adding invoice can take minutes to refresh the screen. something is clearly wrong. the tier has enough cpu and memory. is the database and design itself to blame? please collect info about other people reporting slowness in basic normal operations. list sources”
I apologize for the previous formatting issues. Here’s the information with URLs listed after the text for clarity:
Experiencing significant slowness in NetSuite during routine operations, such as adding invoices, is a concern shared by other users. While adequate CPU and memory resources are essential, performance issues often stem from various factors, including system customizations, inefficient scripts, and data management practices.
User-Reported Performance Issues:
- Slow Page Load Times:
“Slow page load times are one of the most noticeable and common problems end-users face in a NetSuite ERP system.”
- Delays in Transaction Processing:
“Every time I input an invoice it takes about 7-15 seconds to load up a new page to input invoices.”
- Inefficient Script Execution:
“Common causes of slow page load times usually include excessive customisations, inefficient SuiteScript implementations, or inadequate browser caching settings.”
Potential Causes and Solutions:
- Customizations and Scripts:
- Excessive or poorly optimized customizations and SuiteScripts can degrade performance. Regularly review and optimize scripts to ensure efficient execution.
- Data Management Practices:
- Large volumes of unarchived data can slow down the system. Implement effective data management techniques, such as archiving old data and cleaning up unnecessary records.
- System Configuration:
- Inefficient system settings or configurations can impact performance. Ensure that NetSuite settings are optimized, and unnecessary features are disabled.
- Third-Party Integrations:
- Integrations with third-party applications can introduce performance bottlenecks. Evaluate and optimize these integrations to ensure they do not adversely affect system performance.
Recommendations:
- Utilize NetSuite’s Application Performance Management (APM) SuiteApp: This tool helps monitor and manage the performance of your NetSuite customizations and operations.
- Regular Performance Audits: Conduct routine audits to identify and address performance bottlenecks, ensuring that the system operates efficiently.
- Engage with NetSuite Support: If performance issues persist, consider reaching out to NetSuite Support or consulting with a NetSuite expert to analyze and optimize your system’s performance.
By addressing these areas, you can enhance NetSuite’s performance and improve the efficiency of your business operations.
Sources:
- Salto: NetSuite Running Slow
- Reddit: Slow NetSuite Help
- Oracle NetSuite Documentation: Improving Performance
- Oracle NetSuite Documentation: Application Performance Management
APM Application Performance Manager
O/NS has a tool built-in to monitor what’s making it go so slowly. Use it to verify sanity, end gaslighting and uncertainty.